Frequently Asked Questions

How can I convert a section of DVD video?

You can set the beginning and end time of the conversion to get a particular video section.

How can I get small MPG file?

You can click "Settings" to set low parameters to get a small MPG file.

How can I set the output file name before conversion?

You can set the out put filename by double clicking an item from the conversion list to rename it before converting.

How can I change the output path of the MPG file?

If you want to change the output path you can click "Settings" to set the new output path.

How can I once convert several sections of a DVD?

You can set the beginning and end time of each chapter and don't forget to check the box of each item.

How can I adjust the beginning and end time?

Clicking the "<<" or ">>" button at the two ends of the slide bar while playing you can go backwards or forwards for 30 seconds. If you stop paying and click the "<<" or ">>" you can go backwards or forwards for 1 second.

How to register the product?

Please make sure you are using the correct register info. Our register info will be sent as 'Register Name: *** Register Code:*** '. Please try to copy our register info instead of typing it one by one letter, for it is difficult to identify letter 'l' from number '1' and identify letter 'o' from number '0'.